Return Policy Page - SY Soq

1. Introduction Welcome to SY Soq. This page outlines the return policy that applies to all purchases made on the platform.

2. Return Conditions Customers can return products within a specified period after receiving them, provided the products are in their original condition and unused. Some products may be exempt from the return policy.

3. Return Procedure To return a product, the customer must submit a return request through their account on the platform or by contacting customer support. The customer must provide the order number and reason for the return.

4. Return Costs Customers may be responsible for return shipping costs unless the product is damaged or not as described. The platform will cover the shipping costs in such cases.

5. Refunds After receiving and verifying the product, the amount will be refunded to the original payment method. The refund process may take a few business days.

6. Product Exchanges Customers can request to exchange products instead of returning them. Exchanging a product requires that the replacement product is available.

7. Exclusions Products that are perishable or have been used cannot be returned. Additionally, some products may be non-returnable according to seller policies.

8. Modifications SY Soq reserves the right to modify the return policy at any time. Customers will be notified of any changes to the policy.

9. Contact For any inquiries regarding returns, please contact customer support via email or phone.